About Us

Our Story

BadassNeon began in 2013 when a small team in Los Angeles set out to make custom neon signs more accessible. Back then, many sellers offered overpriced glass tubes or slow service, so we focused on quality and speed instead of gimmicks. We started hand‑crafting signs for weddings, businesses and private events using durable LED flex technology and acrylic backings, which are safer and longer‑lasting than glass. Over time we honed our process to be highly efficient and today we’re proud that we still makes every sign by hand.

The company’s growth has been steady; our 100 K+ customer base illustrates that thousands of people have trusted us to light up their weddings, homes and businesses.

Mission & Values

Our mission is simple: deliver premium custom LED neon signs without the premium price. We operate with lean overhead so we can consistently offer prices 20‑50 % lower than US competitors. We back every sign with a three‑year manufacturer warranty and include free express shipping and a free dimmer/remote. Orders typically ship within two weeks, and rush orders are available for customers with tight timelines.

Core values that guide our work:

• Efficiency & Consistency – Streamlined production keeps costs low and quality high.
• Craftsmanship – Every sign is hand‑crafted in LA using LED flex and acrylic. We never use hazardous materials.
• Customer First – We respond to design requests within 30 minutes during business hours and include mounting hardware and easy installation guides.
• Affordability & Transparency – We encourage shoppers to “shop around before making your purchase decisions” because we’re confident in our pricing and service.

How We’re Different

What makes us most proud is hearing customers say they “bought a great quality neon with the best customer service at an unbeatable price”. By focusing on efficiency rather than hype, we can invest in better materials, skilled artisans and responsive service.

Frequently Asked Questions

• Why choose BadassNeon for custom LED neon signs?
  Our LED neon signs are competitively priced, come with a 3‑year manufacturer warranty and have a fast turnaround. We use durable LED flex technology, which is stronger and safer than glass neon, and include a free dimmer and remote with every order.
• How can BadassNeon offer neon signs at such low prices?
  We run every part of our business efficiently. That efficiency allows us to pass savings directly to customers, so our prices are often 20–50 % lower than other US sellers.
• How long does it take to receive my custom neon sign?
  All signs are handmade to order and typically delivered in about two weeks. If you’re on a tight deadline, you can choose Express Shipping at checkout for a rush order that arrives in about 7 business days.
• What are BadassNeon signs made of and how are they made?
  Our signs are crafted by hand using advanced LED flex mounted on acrylic backing. The LED flex is made from PVC and acrylic, making it durable and long‑lasting, and it’s free of hazardous materials like mercury and glass